Privacy Policy

Your privacy is important to us. In this privacy statement, we explain what personal data we collect from our users and how we use it. We encourage you to read these terms carefully before providing your personal information on this website.

Minors under the age of eighteen may register on as users with prior consent from their parents or guardians.

Under no circumstances shall data relating to the professional, financial, or private situation of other family members be collected from the minor without their consent.

If you are under eighteen years of age and have accessed this website without advising your parents, you should not register as a user.

This website respects and takes care of the personal data of its users. As a user, you should know that your rights are guaranteed.

We have made an effort to create a safe and reliable space, and for that, we want to share our principles regarding your privacy:

  • We never ask for personal information unless it is really necessary to provide you with the services you require.
  • We never share our users’ personal information with anyone, except to comply with the law or with your express permission.
  • We never use your personal information for any purpose other than the ones expressed in this privacy policy.

Please note that this Privacy Policy may change depending on legislative or self-regulatory requirements, users are therefore advised to read it regularly. It is applicable in the event that users decide to fill in any of the contact forms where personal data is collected.

Hostels Hub Point S.L. has adapted this website to the requirements of the Organic Law 15/1999 of December 13 on the Protection of Personal Data (LOPD) and the Royal Decree 1720/2007 of December 21, known as the Regulation of development of the LOPD. It also complies with Regulation (EU) 2016/679 of the European Parliament and Council of April 27 2016, on the protection of individuals (RGPD), as well as Law 34/2002 of July 11 on Law for the Information Society and Electronic Commerce Services (LSSICE or LSSI).

The entity responsible for the processing of your personal data:

  • Identity of the responsible entity: Hostels Hub Point S.L.
  • Commercial name: Atypicap Capsule Hostel
  • Name of the company: Hostels Hub Point S.L.
  • CIF: 76756020-B
  • Address: Calle Agustín de Bethencourt, 22, 38400 Puerto de la Cruz, Tenerife
  • E-mail:
  • Activity: Hostel

All duly registered with the Spanish Data Protection Agency and with respect to which Hostels Hub Point S.L. guarantees that both the organizational and technical security measures established in the current legislation have been applied.

For the purposes of the aforementioned General Data Protection Regulations, the personal data you send us through the web forms will be included in a file of “Web users and subscribers” as well as “Clients”.

Principles that apply to your personal information

In the processing of your personal data, we will apply the following principles which are in line with the requirements of the new European data protection regulation:

  • Principle of lawfulness, loyalty, and transparency: We will always obtain your consent for the processing of your personal data for one or more specific purposes, which we will inform you about in advance with absolute transparency.
  • Principle of data minimization: We will only request data that is strictly necessary for the purposes for which we require it, as minimum as possible.
  • Principle of limitation of the period of storage: the data will be kept for no longer than necessary for the purposes of processing, depending on the purpose, we will inform you of the corresponding period of conservation. In the case of subscriptions, we will periodically review our lists and remove those records that have been inactive for a considerable time.
  • Principle of integrity and confidentiality: Your data will be processed in such a way as to ensure adequate security of personal data and guaranteed confidentiality. You should know that we take all the necessary precautions to prevent unauthorized access or improper use of our users’ data by third parties.

How do we obtain your data?

The personal data that we process in comes from:

  • Contact form
  • Subscription form
  • Comments on the blog

What are your rights when you give us your details?

Any person has the right to obtain confirmation as to whether or not is processing personal data concerning him/her.

Data subjects have the right to:

  • Request access to the personal data concerning the data subject
  • Request for correction or deletion
  • Request limitation on data processing
  • Opposing data processing
  • Request for data portability

Data subjects will be able to have access to their personal data, as well as to request for rectification of inaccurate data or, in that case, request its removal when, among other things, the data are no longer necessary for the purposes for which they were collected. In certain circumstances, data subjects can request that the processing of their data be limited, in which case we will only keep them for the exercise or defense of claims.

In certain circumstances and on grounds relating to their particular situation, data subjects may object to the processing of their data. Hostels Hub Point S.L. will cease to process the data, except for imperious legitimate reasons, or the exercise or defense of any claims. As a data subject, you have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format, and to transmit them to other data controller for processing when:

  • The processing is based on consent
  • The data was provided by the data subject
  • The processing is carried out by automated means

In exercising your right to data portability, you are entitled to have your personal data transferred directly from a data controller to another where it is technically possible.

Data subjects also have the right to effective judicial protection and to lodge a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency (Agencia Española de Protección de Datos), if they consider that the processing of personal data concerning them infringes the Regulation.

Purpose of the data collected

When a user connects to this website, for example, to comment on a post, to send an email to the owner, to subscribe, or enter into a contract, he/she is providing personal information for which Hostels Hub Point S.L. is responsible. This information may include personal data such as your IP address, name, physical address, email address, telephone number, and other information. By providing this information, the user gives his/her consent for his/her information to be collected, used, managed, and stored by, as described in the Legal Notice and this Privacy Policy.

There are other purposes for which we process your personal data:

  • To ensure compliance with the terms of use and the applicable law. This may include the development of tools and algorithms that help this website to ensure the confidentiality of the personal data it collects.
  • To support and improve the services offered by these websites.
  • To manage the social networks (use interchangeably as social media). can have presence in social networks. The processing of the data that is carried out of the persons who become followers in the social networks of the official page of will be governed by this section, as well as by the conditions of use, privacy policies, and rules of access pertaining to the social network as applicable to each case, and those previously accepted by the user. Hostels Hub Point S.L. will process your data for the purpose of correctly managing its presence in the social network, informing about activities, products, or services of, as well as any other purpose that the regulations of the social networks permit. Under no circumstances will we use the profiles of followers in social networks to send advertising on an individual basis.

According to what is established in the general regulation of European data protection (RGPD) 2016/679, Hostels Hub Point S.L. ( with address in Calle Agustín de Bethencourt, 22. 38400 Puerto de la Cruz, Tenerife, will be responsible for the processing of the data corresponding to Users of the website and Clients.

What we do not do with your personal information

Hostels Hub Point S.L. does not sell, rent or transfer personal data that can identify the user, nor will it do so in the future, to third parties without prior consent. However, in some cases, collaborations with other professionals may be carried out. In such cases, users will be required to give their consent by informing them of the identity of the collaborator and the purpose of the collaboration. It will always be carried out with the strictest security standards.

Personal data capture systems

In, there are different systems for capturing personal information, and we process the information provided by the data subject for the following purpose, for each capture system:

Contact form:

We request the following personal data: Name and Email, to respond to the requirements of web users. For example, we can use these data to respond to your request and to answer any doubts, complaints, comments, or concerns you may have regarding the information included on the website, the services provided through the website, the processing of your personal data, questions regarding the legal texts included on the website, as well as any other queries you may have that are not subject to the terms of contract. Please note that the data you provide will be located on the servers of Raiola (provider of Hostels Hub Point S.L.) within the EU.

Content subscription form:

In this case, we request the following personal data: Name, date of birth, and Email provided by the user when making a subscription. The data are used to manage the subscription list, send newsletters, promotions, and special offers. Within the website, there are several forms to initiate the subscription.

The electronic bulletins or newsletters are managed by Hostels Hub Point S.L. Please note that the data you provide will be located on the servers of Raiola (supplier of Hostels Hub Point S.L.) within the EU and on the servers of ____________________ (supplier of ______________) outside the EU in the USA.

Registration form for blog comments:

To comment on the blog publications on, user is required to register through this form. In this case, we ask for the following personal data: Name, Email, and URL. Once registered, the user can make as many comments as he/she wishes and reply to the previous ones. We inform you that the data you provide will be located on the servers of Raiola (provider of Hostels Hub Point S.L.) within the EU.


The remarketing function allows us to reach people who have visited previously, and associate a targeted audience with a specific message. Remarketing is a method of getting users who have visited our site to do so again.

As a user of, we inform you that we are collecting information for this remarketing function on the websites.

The information we compile through remarketing is collected by Facebook cookies. You can learn what information these cookies collect in the privacy policy of Facebook.

If you do not want your information to be collected by these cookies, you can disable the use of Google’s cookies through Google’s Ad Settings. You can also disable the use of cookies from a third-party vendor through the Network Advertising Initiative’s opt-out page. (YOU MENTIONED FACEBOOK AND NOW GOOGLE, JUST HIGHLIGHTING SO YOU CAN DOUBLE CHECK)

This type of service allows you to interact with social networks or other external platforms directly from pages of this website. The interactions and information obtained by this website will always be subject to the user’s privacy settings on each social network. In the event that we install a service that allows interaction with social networks, it is possible that, even though users do not use the service, it will collect web traffic data relating to the pages on which they are installed.

Facebook ads:

At, we use Facebook ads, Facebook’s advertising platform, to create campaigns and ads. When an ad is generated, the audience can be segmented by: location, demographics (age, gender, etc.), interests (activities, hobbies, etc.), what they buy online, and through other channels, etc.

The data obtained through Facebook ads are subject to this privacy policy from the moment the user leaves his/her data in the form of this website to join the newsletter subscription. Under no circumstances will the information from Facebook be used for a different purpose.


When browsing the website, non-identifiable data can be collected, which may include IP addresses, geographic location (approximate), a record of how the services and sites are used, and other data that cannot be used to identify the user. Among the non-identifying data are also those related to your browsing habits through third-party services. This website uses the following third-party analysis services:

  • Google analytics
  • Facebook Pixel
  • Pixelyoursite

We use this information to analyze trends, administer the site, track users’ movements around the site, and gather demographic information about our userbase as a whole.


We also collect other non-identifying data obtained through some cookies that are downloaded to the user’s computer when he/she navigates this website, which we detail in the Cookies Policy.

Legitimation for the treatment of your data

The legal basis for the processing of your data is: consent.

To contact or make comments on this website, consent to this privacy policy is required.

The prospective or commercial offer of products and services is based on the consent that is requested. In no case, the withdrawal of this consent shall condition the execution of the subscription contract.

Data category

The categories of data that are processed are identifying data.
Specially protected data categories are not processed.

Storage period of your data

The personal data provided will be kept until such time as the data subject requests their deletion.

Providers and data processors of your data

In order to provide services strictly necessary for the development of the activity,, shares data with the following providers under their respective privacy policy:

  • Hosting: ____________________, with address in Spain.
  • Web platform: ____________________, based in the USA.
  • Email marketing: ____________________, based in the USA.
  • Room reservation system: CloudBeds, based in Spain.

Data secrecy and security

Hostels Hub Point S.L. is committed to the use and processing of data including personal data of users, respecting their confidentiality and using them in accordance with the purpose thereof, as well as complying with its obligation to keep the data and adapt all measures to avoid alteration, loss, or unauthorized process or access, in conformance with the provisions of the current data protection legislation.

This website includes an SSL certificate. It is a security protocol that transfers your data in an integrated and secure manner; in other words, the transmission of the data between a server and web user, and back, is totally encrypted. cannot guarantee the absolute impregnability of the Internet network and, therefore, the violation of data through fraudulent access by third parties.

With regard to the confidentiality of data processing, Hostels Hub Point S.L. will ensure that any person who is authorized by Hostels Hub Point S.L. to process client data (including its staff, collaborators and providers), will be under an appropriate obligation of confidentiality (either by contractual or legal duty).

When a security incident occurs, upon realizing, Hostels Hub Point S.L. will notify the Client without undue delay and will provide timely information related to the Security Incident as it becomes known or when reasonably requested by the Client.

Accuracy and truthfulness of data

As a user, you are solely responsible for the truthfulness and correctness of the data you send to, exonerating Hostels Hub Point S.L. (Atypicap) from any responsibility in this respect.

Users guarantee and are responsible, in any case, for the accuracy, validity, and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide the complete and correct information in the contact or subscription form.

Acceptance and consent

The user declares to have been informed of the conditions regarding the protection of personal data, accepting and consenting to the treatment of the same by Hostels Hub Point S.L. (Atypicap) in the manner and for the purposes indicated in this privacy policy.


The consent given, both for the processing and the transfer of the data of the data subjects, can be revoked at any time by communicating it to Hostels Hub Point S.L. (Atypicap) under the terms established in this Policy for the exercise of ARCO rights. This revocation will, in no case, be retroactive in nature.

Changes to the Privacy Policy

Hostels Hub Point S.L. reserves the right to modify the present policy to adapt it to new legislation or jurisprudence, as well as to the industry practices. In such cases, Hostels Hub Point S.L. will announce on this page the changes introduced with reasonable notice prior to their implementation.

Commercial mails

In accordance with the LSSICE, does not carry out SPAM practices and therefore does not send commercial mails by electronic means that have not been previously requested or authorized by the user. Consequently, in each of the forms on the website, the user has the opportunity to give their express consent to receive the newsletter, regardless of the commercial information timely requested.

In accordance with the provisions of Law 34/2002 on Information Society Services and Electronic Commerce, undertakes not to send out any communications of a commercial nature without duly identifying them.